Frequently Asked Questions
What is the refund and exchange policy at rangjaa?
At rangjaa, we understand that sometimes items may not be a perfect fit or you may change your mind. We offer a 30-day return policy for full refunds on unused and undamaged items. Exchanges are also available within this timeframe. Please refer to our full policy for details on the process.
How long does it take to receive my order from rangjaa?
We aim to process and ship all orders within 2-3 business days. Delivery times can vary depending on your location, but we typically see most domestic orders arrive within 5-7 business days. International deliveries may take longer, approximately 10-14 business days. Please let us know if you have any questions about the status of your order.
Are there any additional fees or taxes I should be aware of when shopping at rangjaa?
The price you see listed on our website is the total cost, inclusive of any applicable taxes and fees. We do not charge any hidden fees or surcharges. The only additional cost would be any duties or customs fees that may be assessed by your local authorities upon delivery, which are out of our control. Please let us know if you have any other questions.